Local Restaurant Owner

Turn your last 15 Reviews into a Simple Growth Plan

Sun, 01 Feb 2026 18:07:34 GMT

Marketing and POS are pitched, but few address the real issues hurting sales and repeat visits.

Most restaurant owners don’t need “more marketing advice.”
They need a clear plan based on what customers are already saying — and a partner who can help execute it.

That’s why I start with something simple: a snapshot of your last 15 Google reviews . It shows patterns you can fix fast, opportunities you can amplify, and a practical path to more calls, more orders, and better repeat business

In 60 seconds you’ll learn:

What your reviews are really telling you (patterns, not opinions)
What to fix this week to increase calls + conversions
How to turn review feedback into a repeatable system (not random hustle)

What it means

Your reviews are free market research — and Google rewards businesses that act on them.

What to do

Pull 15 reviews, identify 3 patterns, implement 3 changes, and ask for new reviews the right way.

If you want help

I’ll build the plan and support the execution — whether you switch POS or not.

What’s happening

Restaurant owners keep getting pitched “marketing packages” and “POS upgrades” — but most of those promises never connect to what matters:

Customers complaining about the same issue
Inconsistent experience
Slow response to reviews
Weak Google visibility for high-intent searches
No simple follow-up system to drive repeat visits

So instead of starting with a pitch, I start with proof: your reviews.

A 15-review snapshot quickly reveals:

What customers consistently love (your unfair advantage)
What’s causing lost return visits
What’s harming conversion (new customers checking you out)
What’s hurting rankings (Google sees signals you may not)

Why it matters: Increase sales or decrease costs

This matters in two ways:

Increase Sales

When your Google profile is stronger (photos, posts, categories, review responses, consistency), you get:

More calls
More direction requests
More website clicks
More walk-ins from “near me” searches

Decrease Costs

When you improve conversion and retention, you stop paying for “more leads” just to stay even.

The full solution: Reviews → Google → Systems → POS

Here’s the stack I recommend for most restaurants:

1) Review Intelligence (15-Review Snapshot)

We pull the last 15 reviews and extract patterns:

Top 2–3 compliments (double down)
Top 2–3 recurring complaints (fix fast)
Words customers keep using (keywords for Google + ads)
Service/experience issues that are costing repeats

2) Google Business Profile Fixes (Visibility + Trust)

This is where most money is left on the table:

Correct categories + services
Tighten descriptions (keyword + conversion)
Update photos (fresh + consistent)
Build weekly posting habit
Respond to reviews (correctly, consistently)

And if the profile isn’t fully accessible (common issue):

We submit a Request Access and coordinate the right owner email so you regain control.

3) Review Engine (Make reviews predictable)

Instead of “hoping” customers review you:

Set up a simple system that asks at the right moment
Routes unhappy customers into private resolution (before they post)
Encourages happy customers to review with minimal friction
Builds consistency so Google ranks you higher over time

4) POS & Tech Stack (only if it’s a fit)

If your current POS is holding you back — reporting, online ordering, loyalty, payment costs, integrations — then we look at a better fit.

But here’s the point:
The growth plan works even if you never switch POS.
The POS decision should be based on business fit, not pressur

3 actions to take this week

Action 1 — Pull your last 15 reviews and highlight patterns

Write down:

3 compliments customers repeat
3 complaints customers repeat

Action 2 — Respond to the last 10 reviews (the right way)

Thank them specifically
Mention 1 detail from their experience
Invite them back with something relevant (not generic)

Action 3 — Make one visible improvement customers will notice

Pick one:

Update menu photos / hours / popular items
Improve speed-of-service bottleneck
Fix a recurring “value” or “portion” perception issue
Tighten consistency (one station can ruin the whole experience)

Mini-math: why reviews pay you back fast

Let’s keep it simple.

If improved Google visibility + better review handling creates just 10 extra customers per week , and the average ticket is $25 :

10 customers/week × $25 = $250/week
$250/week × 4 weeks = $1,000/month
And that doesn’t count repeat visits.

Small improvements compound fast.

Sources

Your most recent Google reviews (the last 15)
Your current Google Business Profile public listing data (photos, posts, categories, responsiveness)

Want the same snapshot report and plan?

If you want, I’ll send you:

A quick 15-review snapshot (PDF)
A short action plan (what to fix first + what to ignore)
A path to improve visibility + reviews
Optional POS tech stack recommendations (only if helpful)

CTA #1: Get the 30-day Review System Trial
(Insert your Reviewly 30-day promo button)

CTA #2: Get a Google Review + Visibility Audit

The Real Cost of "Convenience"

Sun, 09 Nov 2025 16:35:57 GMT

Why You’re Paying to Be Patient:

How First-Party Online Ordering Wins on Profit, Data, and Deposits

Every restaurant wants more online orders.

The problem isn’t delivery — it’s ownership.

If your online orders are processed through third-party apps like DoorDash (DD), Uber Eats (UE), or Grubhub (GH), you’re not just paying steep commissions — you’re also waiting up to a week to see your money.

Meanwhile, restaurants with first-party ordering systems (connected directly to their POS) receive sales deposits the next day — all while keeping 100% of the profit and the customer relationship.

It’s not just about saving on fees. It’s about taking control of your own cash flow, customer data, and marketing power.

The Real Cost of “Convenience”

Third-party delivery platforms were built to make ordering easier for customers — not more profitable for restaurants.

With average commissions ranging from 15% to 30% per order , plus delivery fees of $3–$5 per ticket , your restaurant’s margin disappears before the food even leaves the kitchen.

Worse, many restaurant owners don’t realize that these apps hold your payouts for up to 7 days . That means your cash flow — the lifeblood of your business — is sitting in someone else’s account while your bills, payroll, and food costs continue on schedule.

And here’s the kicker:
Those same delivery drivers will still deliver your orders even when they’re placed through your own first-party website.

The difference?

 You get paid the next day, not next week.

The Online Orders ROI Calculator

That’s where the Online Orders ROI Calculator on this page comes in.

It’s designed to show you, in seconds, what you’re really giving away each month.

You simply plug in:

Your average ticket size
Monthly online order sales
Commission percentage
Delivery fees
Current share of 3rd-party orders

And it instantly calculates:

How much you’re losing to 3rd-party platforms
How much you could save by shifting even 40% of those orders to your own system
The real impact of faster, next-day deposits

It’s simple math — but it changes the entire conversation.

Because the truth is, DoorDash’s growth isn’t proof of innovation — it’s proof that thousands of restaurants are paying for convenience instead of building control .

The 1st Party Advantage

A first-party POS system with integrated online ordering gives you:

No commissions on direct orders
Next-day deposits to your account
Built-in loyalty that rewards both online and in-store customers
Seamless data integration so you can see who’s ordering, how often, and what’s driving repeat sales

And here’s the best part — your customers don’t lose convenience.
When they order through your website, they can still choose delivery. The same DoorDash, Uber Eats, or Grubhub drivers will still show up to deliver the meal — only now, the customer pays the delivery fee, not you.

That means you keep your full profit margin while still giving your guests the convenience they expect.

The ROI Mindset

Restaurants that make this shift quickly realize the compounding effect:

Every direct order builds your own customer database .
Every repeat visit costs zero commission .
Every order improves your cash flow — deposited next day instead of locked in a weekly cycle.

Even if just a fraction of your current orders move to your first-party site, the ROI compounds month after month.

Our calculator proves it — but more importantly, your bank account will confirm it.

Ready to Reclaim Control?

Third-party platforms will always have a place in the ecosystem — as long as they’re working for you, not owning you.

Now’s the time to take back your brand, your cash flow, and your customers.
With a first-party POS and loyalty system, you’re not just keeping more profit — you’re building long-term value.

Use our Online Orders ROI Calculator today to see your hidden costs and your potential savings.
Then schedule a consultation to learn how Local Restaurant Owner helps you connect your POS, loyalty, and marketing into one powerful growth engine.

Sales deposited next day.
Loyalty built every day.
 That’s how local restaurants win.

Door Dash's Win = Your Wake-Up Call

Thu, 06 Nov 2025 16:47:35 GMT

DoorDash Just Proved Why You Need to Own Your Online Ordering Channel

DoorDash’s latest earnings report should be a wake-up call for every independent restaurant owner.

In the third quarter of 2025, DoorDash reported $3.4 billion in revenue , 776 million orders , and a 25% increase in total marketplace value . Those are impressive numbers — for DoorDash.

But here’s what they really mean: every billion they earn comes directly from restaurants giving away control of their online sales.

For years, third-party delivery platforms have positioned themselves as partners in growth. In reality, they’ve become toll collectors — charging up to 15–30% per order for access to customers you already earned.

How DoorDash’s Success Comes at a Cost to Restaurants

DoorDash’s growth story highlights a bigger truth: most restaurants have unintentionally outsourced their customer relationship. When an order comes through a third-party app, the customer experience, data, and loyalty all belong to the platform — not you.

That means:

You don’t own the customer data that drives repeat business.
You can’t control the loyalty experience or create meaningful follow-up offers.
You’re paying for access to your own audience , one delivery at a time.

Meanwhile, DoorDash uses that same data to expand its advertising business and strengthen its marketplace — all funded by the commissions taken from independent restaurants.

The message is clear: you’re not competing against DoorDash; you’re feeding its growth.

The Shift: From Third-Party Dependence to First-Party Control

The alternative is simple but powerful — build your own first-party online ordering channel .
When customers order directly through your site, you:

Keep your profit margin — no 15–30% cut per order.
Control your customer data — names, emails, order patterns, preferences.
Strengthen loyalty — tie rewards and promotions to real behavior, not app algorithms.
Connect your systems — POS, loyalty, online ordering, and marketing all in one Omni platform.

At LocalRestaurantOwner.com , we help restaurants do exactly that — by combining consulting, technology integration, and marketing strategy to grow digital sales by 1% or more each month.

You don’t need more technology. You need the right system and a plan to make it work together.

A Real Look at the Numbers

Most owners underestimate how much money is lost to third-party platforms.
Let’s say your restaurant averages $10,000 a month in online orders with an average ticket of $25 and pays 15% in commissions .

That’s $1,500 a month — or $18,000 a year — in lost profit.
Shift just 40% of those orders to your first-party site and your savings climb dramatically, even after factoring in a processing fee and a small platform cost.

You can calculate your exact numbers using our Online Orders ROI Calculator right on this page.

The Bigger Picture: Customer Ownership = Long-Term Profit

Beyond the numbers, the real advantage is customer ownership.
When orders run through your own platform, every transaction feeds your marketing engine. You can:

Automate review requests within minutes of an order.
Launch loyalty rewards based on customer frequency.
Build remarketing audiences from real purchase behavior.

That’s how you turn online ordering from a cost center into a growth channel.

When restaurants stop relying entirely on delivery apps, they gain back both margin and momentum .

What Smart Restaurant Owners Are Doing Now

Forward-thinking operators are taking three key steps:

Audit their digital presence — understanding where their traffic and reviews are coming from.
Integrate their systems — unifying POS, online ordering, loyalty, and marketing.
Re-educate customers — using promotions and loyalty incentives to encourage direct orders.

It’s not about eliminating DoorDash or Uber Eats. It’s about shifting the balance of power back to your restaurant.

Ready to Take Back Control?

DoorDash’s growth is proof that customers are comfortable ordering online — but it should be your brand benefiting from that behavior, not theirs.

Let’s make this the quarter you stop renting your customers and start owning your channel.

Visit LocalRestaurantOwner.com to:

Use the Online Orders ROI Calculator to see your hidden costs.
Run a free visibility audit to understand how you rank locally.
Learn how our consulting and SkyTab Omni Solution can connect every part of your restaurant’s digital ecosystem.

Stop feeding the apps. Start feeding your business.

1 % Increase can help

Sun, 02 Nov 2025 21:01:23 GMT

See what an increase in retention could do for your business

Most restaurants already have the tools - POS, loyalty, online ordering - but not the insights.

Even a 1% increase in customer retention can lead to thousands in extra monthly revenue.

California Junk Fee Law SB478

info@bringmoreclients.com (Louis Ramirez) — Thu, 20 Jun 2024 18:46:48 GMT

#HiddenFeesUncovered

This video by the California Attorney General explains CA SB478, introduced in 2023 along with VISA Cash Discount Compliance, lets you include expenses in menu prices.

Social media will spotlight customer concerns about restaurant surcharge fees. Watch the TikTok video below to see multiple consumers sharing their worries.

Ensuring Visa Regulation Compliance

with Cash Discount Program

CA & VISA Compliance with Cash Discount

Compliance with Visa’s requirements does not imply compliance with any relevant State laws

How much are you paying for each swipe?

info@bringmoreclients.com (Louis Ramirez) — Wed, 12 Jun 2024 11:36:14 GMT

Merchants should ask, How Much is that costing me?

Small business owners frequently inquire about the expense involved in processing credit cards.

Their objective is to determine the impact of these costs on their profit margin. Imagine having an effortless method to calculate this amount.

Utilize this calculator for a quick and easy solution.

Restaurant Website

info@bringmoreclients.com (Louis Ramirez) — Wed, 14 Feb 2024 16:24:47 GMT

Instantly Create Your Restaurant's Online Presence

Meet SkyTab Website Builder, the perfect tool for restaurant owners to easily create a professional online presence. With AI technology, building a website has never been simpler. SkyTab Point of Sale offers Cloud Based point of sale with no upfront cost, helping restaurant owners streamline operations and enhance customer experience.

No Coding Skills?

No Problem.

You're a restaurant owner, not a web designer, so we've done the heavy lifting for you. Describe your restaurant and let our software do the rest.

Use AI to build your website in seconds
Launch your website with the click of a button
Easily update your website anytim

Customize Your Design with Ease

We want your website to stand out from the crowd. Every theme is mobile-friendly and ready to customize, from color schemes to your logo.

Connect an existing domain or register a new one for free
Choose the colors and fonts that best fit your business
Upload a logo and photos to establish your brand
Add your location, contact information, and social media links

Loyalty - Overview

info@bringmoreclients.com (Louis Ramirez) — Thu, 08 Feb 2024 13:47:39 GMT

Boost your dining game with a restaurant loyalty program

Effective Rate Calculator

info@bringmoreclients.com (Louis Ramirez) — Tue, 19 Dec 2023 20:35:18 GMT

What is an Effective Rate

The effective rate is the total percentage you pay per transaction for credit card processing, taking into account all the fees involved.

Instead of just looking at individual fees, it's important to consider this overall percentage to understand the true cost of credit card processing.

For a regular, low-risk business, your effective rate should be about 3-4% — and no higher.

If you’re already accepting credit cards, you can quickly determine your actual effective rate by analyzing your most recent credit card processing statements.

(Total monthly fees / Total monthly sales) x 100 = Effective Rate

Understanding transaction fees is crucial. Interchange fees go to the issuing bank, while assessment fees are paid to credit card companies. Distinguishing between these components helps manage processing costs effectively.

Understanding the breakdown of transaction fees can be complex, but it's important to distinguish between interchange fees, assessment fees, and basis points. Many people confuse interchange fees and assessment fees, assuming they are the same, but they are actually different components of the wholesale cost of card processing. While interchange fees are paid to the card's issuing bank, assessment fees are paid to the credit card associations. Both are part of your processor's cost of doing business, and it's essential to comprehend these distinctions to effectively manage your payment processing expenses.

How It Works: Calculator will shows net amount after fees, sale price difference, and Basis Points value. Enter values, click "Calculate" to see results.

How It Works: calculator that can calculate and display the net amount after fees, the difference between the sale price and the net amount, and the dollar value of the Basis Points of the Sale Price. Users can input the required values, and upon clicking the "Calculate" button, they will see all the calculated amounts.

Sale Price of product or Service:

Enter a Dollar Value

Interchange, Assessment Fee, and Basis Points Inputs: These fields allow the user to enter the respective percentages and decimal values.

Cost Per Transaction Input: This is where the user enters the base cost of the product or service.

Calculation Button: When clicked, the script calculates the total percentage by adding the Interchange, Assessment Fee, and Basis Points (converted to a percentage). It then applies this total percentage to the Cost Per Transaction to calculate the Total Cost.

Total Cost Display:

The result displayed under the 'Total Cost'

Net Amount: Deposit to Merchant after fees deducted
Interchange Fees: Wholesale Cost of Accepting Credit Card ( Interchange will vary by Card type )
Profit made by a Processor for facilitating the transaction

October 2023 – Updated Consumer Credit Interchange Fee Programs Chase Website LINK

Effective October 13, 2023, Visa will update their consumer credit interchange fee programs as follows. Credit voucher transactions will continue to qualify for existing rates in the U.S. Credit Voucher fee program.

Table 1 – New Fee Names for Visa Service Station and Government Small Ticket Updated Interchange Rates

New Fee Name

Rate

Visa CPS Small Ticket Trad Rewards Sign - Fuel Gov

1.65% + $0.04

Visa CPS Small Ticket Inf SNQ - Fuel Gov

1.65% + $0.04

Table 2 – New Fee Names for Visa Supermarket Updated Interchange Rates

New Fee Name

Rate

Visa CPS Supermarket Signature

1.65% + $0.07

Visa CPS SmallTicket Supermarket-Sign

1.65% + $0.07

Visa CPS Supermarket Infinite Spend Not Qualified

1.65% + $0.07

Visa CPS SmallTicket Supermarket-Infinite Spnd Not Qual

1.65% + $0.07

Table 3 – New Fee Names Visa Small Ticket Updated Interchange Rates

New Fee Name

Rate

Visa CPS Small Ticket Signature MIN

$0.04

Visa CPS Small Ticket Signature

2.20%

Visa CPS Small Ticket Infinite SNQ MIN

$0.04

Visa CPS Small Ticket Infinite SNQ

2.20%

Table 4 – New Fee Names Visa Telecommunications & Cable Updated Interchange Rates

New Fee Name

Rate

Visa CPS Tele/Cable Trad Rewards Sign

1.43% + $0.05

Visa CPS Tele/Cable Infinite SNQ

1.43% + $0.05

Visa CPS Tele/Cable Inf SNQ Non-Token CNP

1.53% + $0.05

Table 5 – New Fee Names Visa Insurance Updated Interchange Rates

New Fee Name

Rate

Visa CPS Insurance Signature

1.43% + $0.05

Visa CPS Insurance Infinite SNQ

1.43% + $0.05

Visa CPS Insurance Signature Non-Token CNP

1.53% + $0.05

Visa CPS Insurance Infinite SNQ Non-Token CNP

1.53% + $0.05

Table 6 – New Fee Names Visa Services Updated Interchange Rates

New Fee Name

Rate

Visa CPS Services Signature

1.85% + $0.10

Visa CPS Services Infinite SNQ

1.85% + $0.10

Visa CPS Services Signature Non-Token CNP

1.95% + $0.10

Visa CPS Services Infinite SNQ Non-Token CNP

1.95% + $0.10

Table 7 – New Fee Names Visa Education Updated Interchange Rates

New Fee Name

Rate

Visa CPS Education Signature

1.43% + $0.05

Visa CPS Education Infinite SNQ

1.43% + $0.05

Visa CPS Education Signature Non-Token CNP

1.53% + $0.05

Visa CPS Education Infinite SNQ Non-Token CNP

1.53% + $0.05

Table 8 – New Fee Names Visa Healthcare Updated Interchange Rates

New Fee Name

Rate

Visa CPS Healthcare Signature

1.43% + $0.05

Visa CPS Healthcare Infinite SNQ

1.43% + $0.05

Visa CPS Healthcare Signature Non-Token CNP

1.53% + $0.05

Visa CPS Healthcare Infinite SNQ Non-Token CNP

1.53% + $0.05

Table 9 – New Fee Names Visa Real Estate Updated Interchange Rates

New Fee Name

Rate

Visa CPS Real Estate Signature

1.43% + $0.05

Visa CPS Real Estate Infinite SNQ

1.43% + $0.05

Visa CPS Real Estate Signature Non-Token CNP

1.53% + $0.05

Visa CPS Real Estate Infinite SNQ Non-Token CNP

1.53% + $0.05

Table 10 – New Fee Names Visa Advertising Updated Interchange Rates

New Fee Name

Rate

Visa CPS Advertising Signature

1.75% + $0.10

Visa CPS Advertising Infinite SNQ

1.75% + $0.10

Visa CPS Advertising Signature Non-Token CNP

1.85% + $0.10

Visa CPS Advertising Infinite SNQ Non-Token CNP

1.85% + $0.10

Table 11 – New Fee Names Visa Taxi Updated Interchange Rates

New Fee Name

Rate

Visa CPS CNP Taxi Signature / Preferred MIN

$0.08

Visa CPS CNP Taxi Signature / Preferred

2.70%

Visa CPS CNP Taxi Infinite SNQ MIN

$0.08

Visa CPS CNP Taxi Infinite SNQ

2.70%

Visa CPS CP Taxi Signature / Preferred MIN

$0.04

Visa CPS CP Taxi Signature / Preferred

2.60%

Visa CPS CP Taxi Infinite SNQ MIN

$0.04

Visa CPS CP Taxi Infinite SNQ

2.60%

Table 12 – New Fee Names Visa Restaurant Updated Interchange Rates

New Fee Name

Rate

Visa CPS CNP Restaurant Signature / Preferred MIN

$0.08

Visa CPS CNP Restaurant Signature / Preferred

2.70%

Visa CPS CNP Restaurant Infinite SNQ MIN

$0.08

Visa CPS CNP Restaurant Infinite SNQ

2.70%

Visa CPS CP Restaurant Signature / Preferred MIN

$0.04

Visa CPS CP Restaurant Signature / Preferred

2.60%

Visa CPS CP Restaurant Infinite SNQ MIN

$0.04

Visa CPS CP Restaurant Infinite SNQ

2.60%

Table 13 – New Fee Names Visa Small Merchant Product 1 and 2 Updated Interchange Rates

New Fee Name

Rate

Visa CPS Small Merchant Product 1 Signature CNP

1.73% + $0.10

Visa CPS Small Merchant Product 1 Infinite SNQ CNP

1.73% + $0.10

Visa CPS Small Merchant Product 2 Signature CP

1.43% + $0.10

Visa CPS Small Merchant Product 2 Infinite SNQ CP

1.43% + $0.10

Table 14 – New Rates and Fee Names Visa Performance Threshold Supermarket Tier 0 and Tier 1 Updated Interchange Rates

New Fee Name

Current Rate

New Rate

Visa Supermarket Tier 0 Traditional/Traditional Rewards

1.15% + $0.05

1.18% + $0.05

Visa Supermarket Tier 0 Signature/Infinite SNQ

1.40% + $0.05

1.55% + $0.05

Visa Supermarket Tier 0 Signature Pref/Infinite SQ

1.40% + $0.05

1.65% + $0.05

Visa Supermarket Tier 1 Traditional/Traditional Rewards

1.15% + $0.05

1.20% + $0.05

Visa Supermarket Tier 1 Signature/Infinite Spnd Not Qual

1.50% + $0.05

1.55% + $0.05

Visa Supermarket Tier 1 - Signature Pref/Infinite Spnd Qual

1.55% + $0.05

1.65% + $0.05

Table 15 – New Rates and Fee Names Visa Travel Updated Interchange Rates

New Fee Name

Current Rate

New Rate

Visa CPS Travel Signature

2.25% + $0.10

Visa CPS Travel Infinite SNQ

2.25% + $0.10

Visa CPS Travel Infinite SQ

2.40% + $0.10

2.55% + $0.10

Table 16 – New Rates and Fee Names Visa Product 1 and 2 Updated Interchange Rates

New Fee Name

Current Rate

New Rate

Visa CPS Product 2 Signature CP

1.65% + $0.10

No change

Visa CPS Product 2 Infinite SNQ CP

1.65% + $0.10

1.90% + $0.10

Visa CPS Product 2 Infinite SQ CP

2.10% + $0.10

2.30% + $0.10

Visa CPS Product 1 Signature CNP

2.05% + $0.10

Visa CPS Product 1 Infinite SNQ CNP

2.05% + $0.10

2.20% + $0.10

Visa CPS Product 1 Infinite SQ CNP

2.50% + $0.10

2.60% + $0.10

Visa CPS Product 1 Signature Token CNP

1.95% + $0.10

Visa CPS Product 1 Infinite SNQ Token CNP

1.95% + $0.10

2.10% + $0.10

Visa CPS Product 1 Infinite SQ Token CNP

2.40% + $0.10

2.50% + $0.10

Table 17 – New Rates and Fee Names Visa Performance Threshold Retail Tier 1, 2, and 3 Updated Interchange Rates

New Fee Name

Current Rate

New Rate

Visa CPS Retail Tier 1 Signature

1.65% + $0.10

Visa CPS Retail Tier 1 Infinite SpndNtQual

1.65% + $0.10

1.90% + $0.10

Visa CPS Retail Tier 1 SignaturePref

2.10% + $0.10

Visa CPS Retail Tier 1 Infinite SpndQual

2.10% + $0.10

2.30% + $0.10

Visa CPS Retail Tier 2 Signature

1.65% + $0.10

Visa CPS Retail Tier 2 Infinite SpndNtQual

1.65% + $0.10

1.90% + $0.10

Visa CPS Retail Tier 2 SignaturePref

2.10% + $0.10

Visa CPS Retail Tier 2 Infinite SpndQual

2.10% + $0.10

2.30% + $0.10

Visa CPS Retail Tier 3 Signature

1.65% + $0.10

Visa CPS Retail Tier 3 Infinite SpndNtQual

1.65% + $0.10

1.90% + $0.10

Visa CPS Retail Tier 3 SignaturePref

2.10% + $0.10

Visa CPS Retail Tier 3 Infinite SpndQual

2.10% + $0.10

2.30% + $0.10

P2023.0599; P2023.0600; P2023.1081; P2023.1081a; P2023.1081b

Published September 15, 2023

Sale Price

Enter Average Price of product sold

+ Interchange %

+ Assessment Fee %

+ Basis Points Inputs Decimal

+ Cost Per Transaction Input: $

Calculate Button

$ Deposited to Your Bank

Interchange Total = $ V/MC/D/AMX

Profit made by a Processor

Kiosk

info@bringmoreclients.com (Louis Ramirez) — Thu, 06 Jul 2023 18:25:14 GMT

Discover the Ultimate Kiosk Experience - Unleash the customer experience!

Customizable self-ordering kiosk to improve your customer experience while reducing costs

3D View

Introducing our subscription model, designed to make it easier than ever to bring the Kiosk into your restaurant:

$0 Down Payment
No Credit Check
Monthly Payments
No Processing Fees

When it comes to optimizing your time and finances, there are several strategies that can be implemented. One effective strategy is to choose a full-time Kiosk, which allows you to make a single investment instead of expanding your payroll. By doing so, you can save both time and money by avoiding the need to hire additional staff members.

Another strategy to consider is finding ways to increase the average ticket size. One way to achieve this is by encouraging customers to use the Kiosk for their orders. Research has shown that when customers use self-ordering methods, such as a Kiosk, they tend to spend more. In fact, by implementing this strategy, businesses have been able to increase their average ticket size by an impressive 30%. This not only helps to optimize your finances but also maximizes the revenue generated from each customer.

Lastly, providing customers with the convenience of self-ordering can greatly optimize both your time and finances. By offering a Kiosk for self-ordering, you eliminate the need for customers to wait in long lines or rely on staff members to take their orders. This frees up your employees' time, allowing them to focus on other important tasks, such as providing excellent customer service. Additionally, self-ordering through a Kiosk streamlines the ordering process, reducing the time it takes for customers to place their orders and increasing overall efficiency.

By implementing these three strategies - choosing a full-time Kiosk, increasing the average ticket size through customer usage of the Kiosk, and providing customers with the convenience of self-ordering - you can optimize your time and finances in a significant way. These strategies not only save you money and resources but also improve overall customer satisfaction and streamline your operations. So, why wait? Start implementing these strategies today and reap the benefits for your business.

Per Visa "Surcharge is not the same as a Cash Discount"

info@bringmoreclients.com (Louis Ramirez) — Mon, 26 Jun 2023 22:35:44 GMT

Visa Compliance: Credit Card Cost Clarified

Restaurants: Ensure Compliance with SkyTab POS

Attention restaurant owners! Learn about cash discounts, innovative payment strategies, differences with surcharges, and compliant programs like Advantage. Discover a true cash discount solution and dual pricing aligned with Visa's guidelines.

Cash Discounts vs. Surcharges:

Let's make it clear: there's a difference between cash discounts and surcharges. Visa's rules explicitly permit merchants to provide discounts or rewards to customers who opt to pay with a method other than their Visa card. This "discount offer," also known as a cash discount, allows you to motivate customers to consider payment alternatives beyond credit cards. It's a win-win: customers save money, and you reap benefits as well.

By including the card price in your menu, the final bill shows the total price to be paid on the card, based on the total of the items being purchased as displayed by your establishment, allowing you to comply with Visa's surcharge regulations and provide clarity to your customers.

Compliant Dual Pricing Program:

In order to comply with Visa's surcharge regulations, it's essential to accurately present prices. The Advantage program offers a fully compliant cash discount solution that allows you to display the appropriate discount for paying with cash by showing only the card price per item on your menu.

Dual Pricing necessitates your business to exhibit prices by featuring both the card and cash prices next to each other per item on your Menu. This transparency fosters trust among your customers and improves their payment experience.

Furthermore, the dual pricing model poses an additional challenge for your business, as it requires you to list two prices on your menu, adding another layer of compliance.

Why Complying is Urgent:

Adhering to compliance requirements is not just a legal necessity, but also a strategic move critical for the success of your restaurant. By integrating compliant cash discount programs such as the Advantage program or embracing the dual pricing model, you showcase your dedication to fairness, transparency, and customer satisfaction. Neglecting Visa's surcharge rules could result in unnecessary complications and potential repercussions.

Utilizing cash discounts presents enticing opportunities for your restaurant to deliver value to customers and enhance payment processing efficiency. By grasping the distinction between cash discounts and surcharges, and integrating compliant programs like the Advantage program or adopting the dual pricing model, you position your business for success. Embrace the advantage of compliant cash discounts, cultivate customer trust, and unlock new possibilities for your restaurant's expansion. Take action now, comply, and enjoy the benefits!

Visa explanation of Cash Discount vs. Surcharge

Visa What is the difference between a "cash discount" and a surcharge? • Visa’s rules allow a merchant to offer a discount or incentive to a cardholder to pay with an alternative method other than their Visa card known as a “discount offer” or commonly a “Cash discount”. However, in order to do so correctly, the merchant must display their prices in either of these ways: § Only the card price per item § Both the card and the cash price listed side-by-side per item Moreover, when the cardholder is presented with their final bill for payment, the total price to be paid on a card be displayed in full based on the total of the items being purchased as displayed by the merchant and not achieved by applying an additional fee for a card payment as it may appear to be, and may be treated as, a surcharge and subject to Visa’s surcharge rules

State of California explanation of Surcharge and Cash Discount

In 1985, California passed a law (Civil Code section 1748.1) that prohibited merchants from adding a surcharge (an extra fee) when customers pay by credit card instead of cash. That law does allow merchants to give customers discounts for paying by cash, check, or debit card, as long as that discount is offered to all customers. The law was challenged by several businesses, and in January of 2018 a federal court held that the law could not be enforced as to the businesses which brought that case. (Italian Colors v. Becerra (9th Cir. 2018) 878 F.3d 1165.) The Attorney General will generally apply the Italian Colors decision to merchants that are similarly situated to the Italian Colors plaintiffs.w Paragraph

A consumer can submit a complaint against a business which has a questionable or non-compliant surcharge program which only charges "Credit Cards, and not Debit Cards"

MENU Example: Cash Discount vs Dual Pricing

Our user-friendly slider tool lets you easily switch between different price displays in the image below. Slide it to the right to see both Credit and Cash prices side-by-side for easy comparison. Slide it to the left to view the Full Price, which includes the Credit Card price. Our tool offers clarity and transparency, giving you the flexibility to view the menu in a way that suits your preferences.

Fed up with exorbitant processing fees?

Why not consider implementing dual pricing? Display both credit card and cash prices on your menu, providing customers with a discount for cash payments.

I suggest adopting the Cash Discount option, where you list your menu with the Credit Price and offer a discount at the register.

Both of these options are made available by SkyTab Point of Sale. It's a transparent and cost-saving approach that offers customers the freedom to choose and save.

Effortlessly manage this with SkyTab and the Advantage Program. It's a win-win!

SkyTab powered by Shift4

Get your New Point of Sale for no investment on Hardware

For $70 a month you can run your restaurant powered by one SkyTab Point of Sale, Customer Display with Dual Pricing, Built in Loyalty program, Free Online Ordering website, and no Cost integration with Uber Eats and Door Dash, and so much more.

Stay Compliant: Don't be caught! Avoid Fines with Proper Surcharge Practices

info@bringmoreclients.com (Louis Ramirez) — Mon, 26 Jun 2023 19:43:48 GMT

Compliance Alert: Avoid Penalties, Protect Your Business

Attention, restaurant owners! It's crucial to stay informed about the latest updates in the world of surcharge programs to protect your business from potential violations and hefty fines. Starting April 15th, 2023, Visa has intensified its efforts to ensure compliance with surcharge regulations, leading to increased visits to business owners for inspection. This blog post aims to raise awareness among restaurant owners, providing essential information to help you steer clear of violations and avoid financial penalties.

The consequences of non-compliance with surcharge regulations can be severe. Failing to adhere to the rules set forth by payment card networks like Visa can result in significant fines. Each violation can cost up to $1,000, which can quickly add up if multiple violations occur. As a responsible business owner, it's essential to understand the compliance requirements and take necessary measures to protect your establishment.

It's crucial to note that while surcharging is permitted for credit card transactions, debit card surcharging is strictly prohibited. This means that your restaurant cannot impose surcharges on customers using debit cards. Violating this rule can lead to compliance issues and potential penalties. It's important to educate your staff about these distinctions to ensure proper payment processing practices.

Alarming statistics reveal that over 80% of businesses are currently operating non-compliant surcharge programs. Many restaurants unknowingly engage in practices that can lead to violations, exposing themselves to unnecessary risks. Understanding the common pitfalls of non-compliance will help you avoid falling into the same trap.

To mitigate the risks associated with surcharging, many restaurants have adopted compliant payment programs such as Dual Pricing. Instead of imposing a surcharge, Dual Pricing offers customers two distinct pricing options: one for cash payments and a separate one for credit card payments. By implementing this approach, you provide transparency and choice to your customers while remaining compliant with payment network regulations.

Awareness is the first step towards ensuring compliance and protecting your restaurant from costly fines. By staying informed about the latest surcharge regulations and exploring alternative payment options such as Dual Pricing, you can confidently navigate the world of payment processing without fear of violations. Remember, compliance is not only a legal obligation but also a way to maintain customer trust and enhance your business's reputation. Stay tuned for further guidance and tips to optimize your payment practices and safeguard your restaurant's financial well-being.

Ensuring Visa Regulation Compliance with SkyTab's Cash Discount Program

Is your Business Surcharging correctly?

Compliance with Visa’s requirements does not imply compliance with any relevant State laws

What is the difference between a "cash discount" and a surcharge?

Visa’s rules allow a merchant to offer a discount or incentive to a cardholder to pay with an alternative method other than their Visa card known as a “discount offer” or commonly a “Cash discount”.

However, in order to do so correctly, the merchant must display their prices in either of these ways:

§ Only the card price per item § Both the card and the cash price listed side-by-side per item

Moreover, when the cardholder is presented with their final bill for payment, the total price to be paid on a card be displayed in full based on the total of the items being purchased as displayed by the merchant and not achieved by applying an additional fee for a card payment as it may appear to be, and may be treated as, a surcharge and subject to Visa’s surcharge rules

Visa Compliance Regulations

Does Visa enforce its rules on surcharges to ensure they are applied correctly?

Yes, Visa is actively enforcing its surcharge policy per the Visa Core Rules and Visa Product and Services Rules and state laws where permitted. Visa receives numerous consumer complaints and have a yearly mystery shopping by outside auditors. The Acquirers of merchants who are caught violating Visa’s rules, face potential fines. Moreover, from 15th April 2023, the acquirer of any merchant identified as surcharging improperly may be assessed an immediate US $1,000 fine

Limit surcharging to credit cards only

( debit cards and prepaid cards cannot be surcharged )

Add your title here

This is the text area for this paragraph. To change it, simply click and start typing. Once you've added your content, you can customize its design by using different colors, fonts, font sizes and bullets. Just highlight the words you want to design and choose from the various options in the text editing bar.

This is the text area for this paragraph. To change it, simply click and start typing. After adding your content, you can customize it.

Am I required to disclose the surcharge to my customers?

Yes. U.S. merchants that surcharge must disclose the surcharge as a separate charge on the consumer's transaction receipt. In addition, disclosures indicating that a merchant outlet assesses a surcharge on credit card purchases must be posted at the point of entry and point of sale/transaction.

Visa Approved Signage

Click below to learn how the Advantage Program powered by Shift4 can help your business with Visa compliance

Customer Display

info@bringmoreclients.com (Louis Ramirez) — Wed, 14 Jun 2023 19:49:30 GMT

Customer Display Video

Jobs Down

info@bringmoreclients.com (Louis Ramirez) — Tue, 06 Jun 2023 15:10:45 GMT

Number of the week Despite strong sales growth since the pandemic, the number of fast-food jobs hasn't actually recovered, according to the U.S. Bureau of Labor Statistics.

The body content of your post goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.

Two lucky restaurants will WIN: 20k + Coaching + POS

info@bringmoreclients.com (Louis Ramirez) — Fri, 02 Jun 2023 02:05:49 GMT

Share Your Incredible Story in a Video!

Submit an engaging 2-minute video, showcasing why your eatery is the perfect candidate for a Rescue Mission. Let us know how the $20,000 grant and expert guidance from Jon Taffer would transform your restaurant if you emerge victorious. Need help? Don't hesitate to reach out – I'm here to assist you in crafting the perfect outline for your captivating video!

Consider sharing this with your most beloved restaurant.

We are here to assist and guide you with your submission.

Don't hesitate to contact us for support.

BOOK a Press Release and we will shoot the Video

for your submission to this contest!

Tik Tok

info@bringmoreclients.com (Louis Ramirez) — Wed, 26 Oct 2022 15:33:41 GMT

This is a subtitle for your new post

Tik Tok article “TikTok truly is a restaurant marketer's dream come true,” said Ryan Goff, EVP, social media marketing director at MGH, in a statement. “There aren't many other tools we have left in our marketing toolbox that can drive the sort of impact promised by TikTok through this survey.

Best Website platform for Restaurants

info@bringmoreclients.com (Louis Ramirez) — Tue, 11 Oct 2022 13:25:10 GMT

The features within the platform are Popping!

Learn more by scheduling a call to get a 15 minute Demo on the back end of this powerful solution for your Restaurant!

Financial Crimes Enforcement Network

info@bringmoreclients.com (Louis Ramirez) — Thu, 09 Dec 2021 22:33:29 GMT

Customer Due Diligence Requirements – Effective January 1, 2018

Financial Crimes Enforcement Network (FinCEN)

Customer Due Diligence Requirements – Effective January 1, 2018

In May of 2016, the Financial Crimes Enforcement Network (FinCEN) issued final rules under the Bank Secrecy Act (BSA). These rules were created to combat fraud and clarify and strengthen CDD (Customer Due Diligence) Requirements.

What you need to know

The US Department of Treasury, through the Financial Crimes Enforcement Network (FinCEN), proposed stronger Customer Due Diligence requirements for Financial Institutions. They, in addition to the intergovernmental organization Financial Action Task Force (FATP) , work to combat money laundering and international terrorist financing.

Requirements

The new rule is described as a “two-prong” approach, which refers to ownership and control. Both will have to be considered for identification:

1. OWNERSHIP: Any natural persons with a 25% or more ownership of the legal entity.

If there is no beneficial owner with 25% or more, then there will be no owners listed for the ownership prong.
If a trust owns 25% or more of the legal entity, use a trustee as the beneficial owner.

2. CONTROL: At least one natural person within the management structure who has significant responsibility to control, manage or direct the legal entity. Examples include such common, well understood senior job titles as President, Chief Executive Officer, and others.

Both 1 and 2 (from above) will need to submit: Name, Address, Date of Birth, and Social Security Number.

Your financial institution may also ask for additional identifying documents.

Effective Date

Financial institutions have already began complying with this rule as of January 1, 2018 and will not accept applications without one of the above methods of verification. Full compliance with the final rule will be required by May 11, 2018.

Strong rules were created for customer due diligence

Customer Due Diligence exists to ensure that Financial Institutions are:

Verifying who their beneficial owners are, to better
Identify any suspicious or fraudulent activity.

This allows the bank to be able to predict, with relative certainty, the types of transactions that its customers will take part in, allowing them to determine potentially suspicious transactions more easily and efficiently.

To learn more about Customer Due Diligence and delve deeper into Financial Crimes Enforcement Network’s new regulatory requirements, download the following pdf:

Update Your Marketing

info@bringmoreclients.com (Louis Ramirez) — Sun, 17 Oct 2021 20:57:14 GMT

Social Share Code

Learn more

Learn more tips

Order with Google

info@bringmoreclients.com (Louis Ramirez) — Thu, 17 Jun 2021 22:33:06 GMT

SpotOn Teams Up with Order with Google for Easy Food Ordering Experience

According to Sense360 , 63% of consumers prefer to order directly from a restaurant, likely due to consumers' growing awareness of tight restaurant margins and the debilitating impact of costly third party commissions. SpotOn Order enables consumers to discover and order from restaurants through the restaurant’s website and now through Google Search and Google Maps. By simply searching for “sushi near me” or “bagels in San Francisco” on Google Search or Google Maps, consumers can discover and seamlessly order from restaurants without needing an app or a login. SpotOn Order clients have the potential to save up to $90,000 per year by avoiding costly commissions charged by third party apps, which can be up to 30% of each order.

https://spoton.com/blog/spoton-google-for-easy-food-ordering/

Costs of Opening a Restaurant

info@bringmoreclients.com (Louis Ramirez) — Tue, 25 May 2021 23:37:37 GMT

Costs of Opening a Restaurant

Written by David McMillin Read the full article

If you want to open a restaurant, you’re going to need to open your wallet.

The median restaurant startup cost was $375,000 in 2018, according to a survey of 350 independent restaurant owners and operators conducted by RestaurantOwner.com . That initial investment includes a wide range of expenses: construction to build the space, equipment for the kitchen, insurance, pre-opening costs to promote it and more.

Some of those restaurants managed to turn a profit – the median restaurant took five months to be profitable while more expensive restaurants took a year to get out of the red – but all of them felt the devastation of the coronavirus pandemic. Statistics from Datassential , a foodservice research firm, show that nearly 80,000 restaurants in the U.S. have closed permanently since March 2020. For those who managed to stay open, restaurant and foodservice sales fell by $240 billion in 2020, according to the National Restaurant Association .

As the number of vaccinations rises and the number of COVID-19 cases declines, though, the restaurant industry is poised for a rebound. With many people tired of cooking at home, is now the time to think about opening the doors of a new restaurant?

Create a business plan

In addition to creating the recipes for the dishes you’ll serve, you will need to create a recipe for the overall restaurant. Sit down and create a comprehensive business plan that turns your idea into a tangible concept. This means articulating a wide range of details including:

The type of food you’ll serve.
The pricing structure for food and drinks.
The type of customers you hope to attract.
The marketing plan for reaching those customers.
The number of employees you’ll hire.
The outlook for the neighborhood where your restaurant will be located.

As you start your business plan, look for helpful resources in your city. For example, Chicago offers a restaurant startup program to guide aspiring restaurant owners through the process, including a sample business plan that can serve as a starting point.

While every business plan will look different for opening a restaurant, one element feels like a must-have piece for success in the post-pandemic era of eating.

“The future would appear to include off-premise dining, like delivery and takeout,” Sharokina Shams, vice president of public affairs at the California Restaurant Association, says. “Many restaurants struggled to pivot to a takeout and delivery during the pandemic, but many of those who survived the last year are likely to hang on to these additional service pathways – in addition to on-site dining – as long as guests continue to utilize them.”

As you create a budget for your restaurant, it’s important to take a lesson from budgeting for your personal life, too: You need a buffer of extra cash to help you navigate an unexpected, worst-case scenario . And if the coronavirus financial fallout proved anything, it’s that those unexpected, worst-case scenarios do happen.

Necessary legal permits and licenses

Before you can fill any seats in a restaurant, you need to make sure you’re legally allowed to open your doors. The requirements for business licenses and permits will vary based on the type of restaurant you’re opening and where it’s located, and you may need to obtain these through the state and the city. Some will include:

Food service license: This will likely come from your local health department and will verify you have the proper sanitation and cleanliness efforts to serve food.
Sales tax license: This proves that you are licensed to collect sales tax and helps you submit those taxes to the state.
Liquor license: If you want to serve alcohol at your restaurant, you’ll need to pay for the right to do it. The cost here can vary widely from as low as $100 to more than $13,000, according to data from Ballotpedia .
Outdoor patio or sidewalk cafe permit: Some municipalities may require an additional permit for serving food and alcohol outside.
Entertainment permit: If you’re planning on having dancing or live music, you may need to shell out some additional money.
Music license: Even if you aren’t having a stage or dedicated area for performers, you’ll still want to have a soundtrack. Playing recorded music requires a permit to pay one of the performers’ rights organizations, ASCAP or BMI. Those annual licenses start at just over $1 per day and vary based on the size of your business and the way you plan to use music.

These permits and licenses may require recurring payments, so it’s important to factor these into your continuing business operation budget. For example, liquor licenses often must be renewed every year.

Funding

The high costs of opening a restaurant can make paying for it on your own seem impossible. With that in mind, aspiring restaurant owners can investigate a range of options for securing startup capital to get the kitchen closer to cooking. Before you start asking for money, it’s important to think about how you will look in the eyes of anyone who will consider lending it to you.

“It’s beneficial for aspiring owners to understand their credit profile,” Rob Myers, head of small business relationship banking at Wells Fargo, says. “This includes business practices, banking relationships, past and current financial activity, and even the way they present their financial history and future. Some key elements that can strengthen a credit profile include separating business and personal expenses, showing a strong payment history and demonstrating a consistent flow of funds.”

Explore loans at traditional banks: You’ll need a business checking account for your restaurant, so you will have a relationship with a bank or credit union. However, the odds of a traditional financial institution offering you a big loan for a brand new, unproven business (restaurant or otherwise) are not great. Most business loan options are reserved for businesses that have been operating and profitable for at least two years. You might be able to get approved for a credit card or a smaller line of credit, but that won’t be enough to cover the hundreds of thousands of dollars you need to open a restaurant. Plus, the interest rate may be so high that you will take on too much debt.

Find an investor: While a new restaurant may be deemed a bit risky by a financial institution, you may be able to attract the interest of private investors. You don’t necessarily need a business card of someone at the high levels of a venture capital fund, either. For example, Illinois-based Vintro helps connect entrepreneurs with more than 800 investors, and the website recently worked with the Illinois Restaurant Association to solicit pitches for restaurant concepts.

“How many great ideas out there never see the light of day because the founder wasn’t born in the right place at the right time or have access to the right network?” asks Noor Sugrue, founder of Vintro. “The success of your idea should be based on the quality of your idea and your ability to nurture it.”

Ask the crowd: Crowdfunding sites like Kickstarter can be an outlet to the money you need for your restaurant, too. Chef David Yoshimura recently managed to raise more than $60,000 in a campaign to launch his restaurant, Nisei , in San Francisco. Crowdfunding is a low-risk option that helps you avoid sinking all of your own capital – although you will likely still need to invest plenty of your own funds – into the idea, and it can be a valuable opportunity to help spread the word well before you open your doors.

Consider lower-cost options

If you can’t secure funding for your own space, don’t despair. There are alternative ways to help get your idea off the ground in a slightly different – and much more affordable – way.

Share your space: Rather than finding someone to pay for your high costs, you may be able to find someone to help significantly lower them. These are often called food incubators, and the mission aims to help people with good culinary concepts test them out without the high overhead of traditional restaurants. For example, La Cocina in San Francisco offers low-income female entrepreneurs subsidized kitchen space, and Fulton Commons in San Francisco offers a $650 per month membership that comes with access to the commercial kitchen and business planning guidance.

Drive a food truck: Since one of the biggest costs of a restaurant is often the actual space, why not just eliminate that big chunk of overhead? While a food truck still comes with plenty of challenges and permits, it is an opportunity to test and refine your menu without being locked into a brick-and-mortar location.

Start a catering business: A catering company can represent another foot in the door for your business idea without the massive overhead. You can test your menu, refine your recipes and get a feel for the pressure of running an actual restaurant. Yoshimura actually spent two years opening temporary pop-up locations of Nisei and catering lunches prior to securing the physical space for the restaurant.

Pivoting to a lower-cost option doesn’t mean your restaurant will never come to life. In fact, the more affordable approach can lay the foundation for a bigger future where you can secure more funding.

“It’s also important to understand where a business is in its credit lifecycle and plan appropriately for financing,” Myers says. “If the business is still in the seed stage where a business plan is being created, this is an excellent time to develop a funding strategy that includes what type of credit will be used. Then, as the business enters the startup and growth stages, different types of financing can become more available and viable. As these options become available, it will be important to work with a financial professional to know what is needed to acquire them.”

Bottom line

Opening a restaurant isn’t easy, and it can seem prohibitively expensive for anyone new to the industry. The pandemic created an even tougher environment for kitchens and dining rooms, too. However, there is hope on the horizon – and a serious hunger in the pit of many people’s stomachs who are longing for the feeling of eating something delicious without cleaning up their own kitchens. In fact, nearly 80 percent of adults say their favorite restaurant foods deliver flavor and tastes that cannot be duplicated at home, according to the National Restaurant Association. Will your concept be the next to add to someone’s list?

As you dream of offering that dining experience, think about how much you need to charge to make your plates profitable.

Best Summary New Cloud, Virtual Brands

info@bringmoreclients.com (Louis Ramirez) — Tue, 15 Dec 2020 07:13:25 GMT

WSJ Video explains it All!

Restaurant Technology Network

info@bringmoreclients.com (Louis Ramirez) — Wed, 09 Dec 2020 15:20:49 GMT

Restaurant Network

They have a great resource for best practices

Facebook ADS

info@bringmoreclients.com (Louis Ramirez) — Wed, 09 Dec 2020 12:45:10 GMT

Find the right strategies to grow your local restaurant business

Facebook for Restaurant information provided by videos

Tax Tip Calculator

info@bringmoreclients.com (Louis Ramirez) — Tue, 24 Nov 2020 18:50:45 GMT

Tax Tip for Restaurant Owners

It's common knowledge that as a restaurant owner, you juggle multiple roles. From purchasing ingredients, marketing, training and hiring staff, to ensuring the quality of food and drinks, the tasks are endless. Amidst all this, finding time to manage the financial aspects of the business can be challenging.

Certain payroll considerations unique to restaurants, such as tips, meals, and service charges, require careful attention. According to the Federal Insurance Contribution Act (FICA), restaurants are obligated to pay taxes on the tips earned by their employees, as they are considered income. The FICA Tip Tax Credit presents a substantial tax-saving opportunity for restaurants, potentially saving them significant amounts. Both owners and employees have specific responsibilities in this regard:

- Daily accurate recording of tips

- Ensuring employees receive at least the state minimum wage for hours worked

- Submitting the Tax Credit request using Form 8846

To determine potential savings, visit the following link:

Cloud Kitchens

info@bringmoreclients.com (Louis Ramirez) — Sat, 21 Nov 2020 15:49:15 GMT

Accept the Challenge and Take a Risk

Local Restaurant Owners have an opportunity to learn from the Cloud Kitchen Concept and incorporate and test new concepts in their local market.

Real Estate Investors are capturing lots of land and converting them into Ghost Kitchens out of Containers. The Real Estate companies get the proper permits for Food and Beverage including Alcohol permits. Alcohol will be allowed to be delivered via Ghost Kitchens. "COMING SOON" to Cloud Kitchen Concept.

The Ghost Kitchen location included a walk up area in which a consumer could view a menu and place online orders for Various food concepts. ( New Virtual Dinning Concepts )

However, the location is built for Virtual orders coming in from 3rd party apps

For 3rd party drivers a Cloud Kitchen concept allows them to stay close to this location and simply pick up more orders ( possibly even multiple ) and keep it going for a few hours a day. Safe to say a location such as this is typically located in a dense market which allows for sustained consistent orders.

Keep in Mind all marketing of your virtual concept is done by you the business owner. In any business it requires a risk and more importantly a strategy.

Two Ways to overcome this challenge:

First: would be to use an existing email list of customers from your original business and Let them know you have a cloud kitchen to deliver in a new market area.

Second: Upload your customer email list into Facebook / Instagram and have the social platforms seek a Look Alike Audience to market your new Virtual Brand for the new market you are serving.

Try our Beta marketing program to begin creating your email list, and testing the social ads for your general market.

If you would like more general information I invite you to schedule a call.

OTTER BLOG

Q4 2020 Restaurant Owner Tips

info@bringmoreclients.com (Louis Ramirez) — Tue, 10 Nov 2020 04:52:24 GMT

Restaurant Tips by Hengman Stanfield

Hengman Stanfield, has great videos. Her strategies will help you get into this quarter before the year closes!

Increase Online Sales Exponentially with Delivery

info@bringmoreclients.com (Louis Ramirez) — Mon, 09 Nov 2020 16:18:42 GMT

Increase sales and decrease the cost

Keeping it Real with Hengman!

info@bringmoreclients.com (Louis Ramirez) — Fri, 23 Oct 2020 12:59:37 GMT

HENGMAN KEEPS IT REAL!

Found this invaluable resource for restaurant owners seeking an owner operators insights.

Subscribe to the Youtube Channel

https://www.youtube.com/channel/UCEE0Yos53Jrsj8Klz0aSEgw/featured

Indoor dining with 25% Capacity

info@bringmoreclients.com (Louis Ramirez) — Thu, 08 Oct 2020 12:55:44 GMT

Ready to start serving indoors?

Indoor restaurant dining had been disallowed by the state in Sacramento since July 1, in the wake of spiking COVID-19 activity. Now permitted with 25% indoor capacity, some local restaurants immediately jumped at the opportunity. Others said they simply can’t sustain enough profit to reopen at that level, and will wait until at least the orange tier, when they can fill 50% of their seat.

Spoton Reserve "will" make the difference - Learn More -

SpotOn Reserve is the perfect front-of-house solution for creating a contactless environment, promoting social distancing, enabling contact tracing, and managing capacity constraints.
�� Connect with us today for a free demo on #spoton reserve and lets get your business booked up in advance.

Remove online food orders on GMB

info@bringmoreclients.com (Louis Ramirez) — Wed, 12 Aug 2020 19:10:14 GMT

How to Opt Out Online Food Orders from GMB

Opt Out of Online Food Orders on Google from Specific Providers

Please do NOT use this form for requests related to Order URLs on your Business Profile.

Learn how to update your Order URLs. LINK

Note: To opt out of All Providers and remove the "Order Online" button, use your Google My Business dashboard. Learn more about how to remove the "Order Online" button and all providers.

* Required field

Which provider(s) do you want to opt out of? *

ChowNow

Delivery Dudes

Delivery.com

EatStreet

Menufy

Postmates

Slice

Zuppler

HeyYou (Australia Only)

Scootsy (India Only)

Takeaway (Germany Only)

Other

Too Early?

info@bringmoreclients.com (Louis Ramirez) — Fri, 12 Jun 2020 20:07:10 GMT

DID RESTAURANTS REOPEN TOO SOON?

With coronavirus rates rising and restaurants being forced to re-close after some employees contracted the virus, some city officials say they are considering reinstating stay-at-home orders.

By Heather Lalley on Jun. 12, 2020

Facebook

Twitter

restaurant openingPhotograph: Shutterstock

With coronavirus rates spiking amid their phased reopenings, the leaders of at least three major U.S. cities are questioning whether they reopened too quickly.

In Nashville, the city’s mayor announced Thursday that the planned resumption of full-capacity restaurant and bar operations would be delayed after noting a “slightly elevated average” in COVID-19 cases over the last two weeks.

In Phoenix, Mayor Kate Gallego said during a mayoral panel discussion that her city “opened too much too early” and that it is now seeing a significant uptick in coronavirus cases that is stressing hospital capacity.

In Houston, city leaders are considering reinstating stay-at-home orders after Texas’ most populous city saw its highest single-day number of coronavirus cases Wednesday since the pandemic began.

“We may be approaching the precipice of a disaster,” Harris County Judge Lina Hidalgo, the county’s highest-ranking executive, announced. “It’s out of hand right now.”

As of today, Texas restaurants are allowed to increase their capacity from 50% to 75% occupancy. Already, though, a number of restaurantsin Houston have been forced to temporarily re-close after their employees contracted the coronavirus.

Houston Vietnamese restaurant Fu Manchung announced earlier this month via social media that would need to temporarily re-close for two weeks after an employee tested positive for the virus.

“We never thought or expected this to hit so close to home,” the restaurant posted on Instagram. “It’s a very tough decision for our small family business, but the safety of our employees & patrons are our utmost priority.”

Houston bistro Alice Blue announced Thursday on Facebook that one of its BOH employees tested positive for the coronavirus. The restaurant said it would close “at least through the weekend” and that the restaurant would be thoroughly sanitized and that every employee who has been in contact with the infected worker would be tested.

A widespread move to re-shutter restaurants in Texas would do more harm than good, Emily Williams Knight, president and CEO of the Texas Restaurant Association, said in a statement.

"What we're hearing from medical experts is that our COVID-19 numbers are increasing because we have hot spots in large facilities like prisons, we're conducting more tests, and some people aren't following the key safety protocols of hand washing, social distancing, and staying home if you’re sick," Williams Knight said. "Closing restaurants that continue to guard public health by implementing strict and comprehensive protocols on each of these three points would not address these problems but would further jeopardize thousands of families' financial well-being. Instead, we all need to redouble our efforts to follow the health and safety protocols while Texas continues to build out its testing, treatment, and contact tracing capabilities."

In Georgia, where restaurants are allowed to reopen at full capacity beginning Tuesday, the state saw its largest single-day spike in coronavirus cases on Thursday since the state reopened in early May.

Around the country, 19 states are currently seeing increasing rates of COVID-19 cases, with some noting record or near-record high numbers. Nearly 114,000 U.S. residents have died since the pandemic began.

Credits to: Link

Google Reserve integration

info@bringmoreclients.com (Louis Ramirez) — Fri, 12 Jun 2020 16:01:26 GMT

Google to offer

Unique Waitlist capabilities for Restaurants

SACRAMENTO, CA, February 2, 2019 — Seatninja, an enterprise software platform built to power reservations, waitlists, server rotation, and guest experience for full service restaurants, announced its integration with Reserve with Google, offering restaurants the ability to allow

their guests to add themselves to a waitlist at the restaurant location.

By embedding a waitlist button in Google searches and maps, restaurants will take advantage of more than 30 million food related searches a month. The waitlist button will appear in the restaurant Google search result, and guests will have more flexibility to manage their dining

experience, while restaurants will have the power to keep guests happy by allowing them to wait where they want and show up when their table is ready.

“Google is investing heavily in its Reserve with Google platform in an effort to make their search the best way to make a reservation or get on a waitlist at full service restaurants that use software integrated with Google,” said Mike Reinero, CEO & Founder of Seatninja. “We are excited to partner with Google to offer its waitlist capabilities to our restaurant partners, allowing their customers to be added to the waitlist at anytime from anywhere, saving the restaurant time while increasing guest satisfaction.”

“We are excited about leveraging Google to help us drive guest acquisition as well as offer the Seatninja Waitlist Jump-in-Line feature,” said Doug Brown – Director of Marketing at Chicago Fire. “Giving customers the ability to instantly act on their search to make a future reservation or get on our waitlist is a game changer for our business.”

Seatninja is a restaurant management platform that provides powerful operational and customer data, empowers hosts to manage their front of house more efficiently, and creates better experiences for customers.

###

If you would like more information, please call Elise Clark at 714-553-5819, or email LouisR@SpotOn.com

Credit: https://www.getseatninja.com/google-reserve-waitlist/

Digital Floor Plan for your Operations?

info@bringmoreclients.com (Louis Ramirez) — Fri, 12 Jun 2020 15:52:15 GMT

How a digital floor plan optimizes your OPS

Seatninja, committed to designing intelligent products for both restaurateurs and their guests, knows that a digital floor plan can optimize your restaurant’s operations. Managing your restaurant’s floor plan properly while utilizing its capacity and layout to the best of its ability can be life changing for a restaurant owner. Check out these ways a digital floor plan can streamline and optimize your operations.

Streamline Front & Back Operations

One of the major ways having a digital restaurant floor plan can optimize your operations is by streamlining your front of house and back of house operations. This allows you to run your restaurant faster by ensuring all parts are working together so your guests have a successful dining experience. Having digital table maps allow you to view, set-up and assign your tables and seats in a way that will optimize your space and your servers. Taking your table set-up a step further, having seating at each table digitized can help you quickly track covers, assign items ordered to specific seats, which ensures guests receive the proper meal, minimizes confusion, and allows for easy check splitting.

An experienced server can utilize a digital floor plan with table and seating assignments to maximize and control coursing.

An experienced server can utilize a digital floor plan with table and seating assignments to maximize and control coursing. They would be able to switch out items between courses, timing their send-off to the kitchen, coursing out meals with great accuracy and proper timing. Your servers can fire or hold items all from their digital floor plan, controlling the pace of their diners experience while maintaining proper communication between themselves and your kitchen staff. A digital floor plan can really make serving your guests easier and error-proof for your servers if utilized properly.

Management Analytics

A digital floor plan can be just as useful for your restaurant managers and restaurateurs. By running cover reports at any time, a restaurant manager or owner can see how many guests and covers they served by shift, by the hour, or by the server. Shift reports can be run with the click of a button, as well as comp and void reports – easily showing how many comps or voids have been given per shift, per employee, per day, or any time period chosen. Sales reports are also a useful tool and one that can be run with the click of a button once a digital platform is installed.

These sales reports can show how much revenue is being made per hour, per shift, or per employee. Information such as this gives managers and owners tools to schedule their strongest selling servers during peak dining times, lets them know how to best divvy up their tables and sections per shift, and keeps them on top of sales and comps at all times.

Streamline Employee Management

A digital floor plan can also aid in streamlining and strengthening employee management. Managers can give different permissions to different employees; for example, if you only want a shift lead or a manager to be able to comp or void ticket items – that can be done with the click of a button. Each employee can be given their own passcode to log in and out of the system, allowing you to see who is accessing your system and when. Additionally, many digital floor plan programs allow for employee clock-in and clock-out right on their digital floor plan, allowing managers to view hours logged, edit hours as needed, and transfer them right over to a payroll program. Finally, with a digital floor plan, you can easily transfer or assign checks between your wait staff, resulting in accurate sales reporting.

Managing Your Guests

In order for a restaurant to be truly successful in managing your diners is just as important as managing your employees. A digital floor plan program allows you to create a customer profile for your diners, assign VIP status to certain tables, as well as gives you tools for noting which of your customers are repeat visitors or regulars. Rewarding your loyal customers goes a long way with ensuring repeated business; identifying these people for your servers and other wait staff is the best way to ensure it does not get missed.

A digital floor plan allows you to manage your waitlists, reservations, server schedules and assignment, seating, as well as learn more about your guests and identify your loyal customers. If utilized properly it can really optimize your restaurant operations resulting in a better dining experience for your customers and a better return in profits for your restaurateur. Seatninja can work for any restaurant, at any stage, and on any scale. Restaurant managers and owners can customize Seatninja to fit their individual needs, allowing restaurants to make the program their own.

https://www.getseatninja.com/how-can-a-digital-floor-plan-optimize-your-operations/

3 Fears you have + 3 Reasons their Wrong

info@bringmoreclients.com (Louis Ramirez) — Fri, 12 Jun 2020 15:46:53 GMT

Can technology optimize operations?

Your customers don’t want the same old, same old. Their expectations are higher by the year: faster service, shorter waits, personalized experiences. In fact, 95% of restaurant goers think technology improves the dining experience—and most of the time, they’re just dealing with restaurant software (not shiny gear).

But adopting new software, whether it’s a new POS, loyalty program, or front of house management software, is challenging. Things can go wrong, staff can become frustrated, and money can be lost. You’ve heard a horror story or two, and they’ve lead you to three fears:

What if my staff are resistant to change?

What if it takes forever to implement?

What if I don’t end up with a positive ROI?

These concerns are reasonable, but for the most part, they’re only concerns.

Most restaurants see dramatic gains from their new restaurant software, which is why they’re pursuing more technology, not less.

“While the POS will remain the central hub for operations in restaurants, we will see increased demand for innovative products that work together seamlessly as restaurant technology shifts from an early adopter into the early majority segments of the technology adoption lifecycle.”

— Brook Stevens, Director of Engineering at Toast

You don’t want misconceptions about restaurant software to keep you from experiencing growth while others around you are thriving—and neither do we.

So let’s jump into these fears, compare them with the latest research, and see if they’re really things you should be worried about.

Fear #1: What if my staff are resistant to change?

Your staff will be resistant to change. They have their routines, know the systems, and are getting pretty good with them. Adding some new software is going to force them to switch things up—and some of them won’t like it.

But here’s the thing: getting your team onboard before they stage a coup isn’t actually very difficult. It just takes a specific strategy.

You, as the owner or manager, must be the champion of the new software.

You know how the tech will benefit the restaurant. You know how it’ll make life easier for the staff. It’s your job to communicate those things to your team.

According to Didier Bonnet, coauthor of Leading Digital, “The job of a manager is to help people cross the bridge – to get them comfortable with the technology, to get them using it, and to help them understand how it makes their lives better.”

Your team won’t magically wake up excited. Don’t ask them to “Google it”. Don’t leave them to decipher the training manual on their own. It’s up to you to show them the magic.

Dedicate a meeting to describing the tangible benefits of the software

Explain how your customers want this for a better experience

Build technology into a core value from the start of every employee’s training

Yes, there will be resistance. But if you give your staff the focus they need to understand, they’ll hop onboard in no time.

Fear #2: Does restaurant software take forever to implement?

No software can be implemented overnight. There’s always some ramp-up time involved as you learn how to work the app, train staff, and get customers used to it.

Here are a few things you can do to ensure implementation happens as efficiently as possible:

Prep your team beforehand. Don’t let your hostess arrive to a sticky note and a new app on the iPad. Schedule a meeting, get everyone hyped up, and start setting expectations on how the new software will impact current systems.

Collect training materials and make them easy to access. Give your team time to watching training videos, go over practice exercises, and ask questions. Walk them through the new processes in person. And once everyone’s trained, leave the training materials close by for access on the fly.

Create a feedback loop. Chances are you’re not going to get everything right from Day One, so make sure your team knows exactly how to submit feedback or requests for adjustments. Be available and listen. If your team starts to feel you’re not paying attention to their concerns or suggestions, they may begin to resent the software.

Those horror stories of restaurants taking months to get their new systems in order? We’re willing to guess they had an unorganized and unfocused approach, because a little bit of foreplanning and intention goes a long way.

Fear #3: What if I don’t end up with a positive ROI?

Adopting restaurant software is ultimately about improving your business and generating more money. When you go through the hustle, put in the effort, and come out behind—well, that’s a nightmare.

Except, that almost never happens.

Restaurants adopting technology are experiencing massive gains in efficiency, traffic, and profit across the country.

Here’s the proof:

Optimized front of house systems can save you $1,600+ per month

When tech is used in-house to place an order, spend can go up 20% or more

Quick Service Restaurants experience 26% higher order tickets from online orders

Personalizing experiences with tech turns guests into high-spending customers faster

83% of diners say online reservations are “very important” or “somewhat important”

95% of restaurant owners say technology has improved their business efficiency

The question of achieving a positive ROI is an important one, but as a whole, technology has been overwhelmingly good for restaurants. Profit margins are going up, stress levels are going down, and customers are loving it.

There’s never been a better time to implement new restaurant software.

Your customers want it (and are telling you with their dollars). Software makers are making training easier and faster for your team to get onboard. And the industry as a whole is thriving from new tech.

Don’t let your fears keep your restaurant from thriving. The rewards of adopting new tech can completely revolutionize the way your restaurant runs and profits.

Credit: https://www.getseatninja.com/new-restaurant-software-3-fears-you-have-3-reasons-theyre-wrong/

#PostCovid Reservation Process coming soon!

info@bringmoreclients.com (Louis Ramirez) — Fri, 12 Jun 2020 15:40:20 GMT

Keeping Up with Technology

Streamlining your reservation process can boost your guest count, increase your revenue, and ensure you never have a walkout again. Here are five ways a restaurant reservation app such as Seatninja can streamline your restaurant’s reservation process, resulting in a more popular and enjoyable dining experience for your guests and increased revenue for your restaurateur.

Minimize Table Waste

Proper reservation management and planning can have a huge effect on minimizing table waste. With Seatninja’s analytics and front of the house management software, restaurateurs can quickly and easily identify wasted tables. This maximizes bookings for both the restaurant and the diner, resulting in more seated diners and less wasted table space. Additionally, Seatninja restaurant reservation app provides restaurants with the ability to control online reservations within the parameters of table availability, arrival times and server capacity ensuring guests are seated promptly, preventing customer walkouts.

Make Reservation Booking Easier

One of the major ways Seatninja streamlines your reservation process and prevents walkouts is by making the reservation process easier on both the restaurant and the guest. Taking reservations manually comes with many problems for a restaurant, the first being increased costs for the restaurant by having to ensure enough personnel to constantly man a phoneline. Human error is another problem encountered with manual reservation taking, often resulting in errors to party size, reservation times, or special dining requests. Finally, it is impossible for a restaurant to offer a 24/7 manual reservation service – unless they intend to pay someone to man a phoneline 24 hours a day; this is unrealistic and not cost effective. However, failing to provide a 24/7 reservation service minimizes their availability to take reservations when diners want to book them. A reservation and restaurant management app such as Seatninja solves all these problems and makes reservation booking easier on both the restaurant and the guest, maximizing both reservations and revenue.

Stay Informed

Another aspect of streamlining the reservation process and preventing restaurant walkouts is staying informed. With digitized information from a platform such as Seatninja, restaurateurs and restaurant managers have a plethora of information at their fingertips about the day to day operations of their restaurant. This allows for detailed management reporting, remote access and monitoring, and daily customer feedback. When all the tools and analytics of Seatninja are properly utilized, restaurateurs have all the information they need to ensure their tablespace is being maximized, guests are seated promptly, food is timed correctly and served hot, and food supplies remain fresh and inadequate supply. Seatninja takes the guessing out of managing, making everything you do more efficient and cost-effective.

Improve Guest Interaction

Interacting with your restaurant from the very start of their experience with you is one of the most important aspects to getting repeat customers. Seatninja provides you with the tools to interact with your guests about table availability and desired dining times during the booking process. Additionally, by tracking your guests and their reservations you can easily locate repeat customers, VIP guests, special event guests, and special accommodation requests. Coupled with automatic reservation confirmations and updates to their booking details, Seatninja provides your restaurant with a professional experience from the very second they begin their booking with you. This results in repeat guests and fewer walkouts, leaving your restaurant with a good repute and maximized revenue.

Keeping Up with Technology

Finally, there is no better way to ensure you maximize the capabilities of your restaurant than by utilizing current technology and automation where you can. With a full restaurant management software such as Seatninja, you can provide your diners with a comprehensive, user-friendly, modern reservation system. And with additional features that aid in personnel scheduling, supply ordering, human resources, employee management, kitchen oversight, and many others, a one-stop-shop system such as Seatninja boosts your profits by minimizing your overhead in the day to day management functions.

With their error-proof reservation and restaurant management platform, and their recent approval by Google to provide reservations on Google Maps, we truly believe that Seatninja is the most comprehensive, modern, and guest friendly restaurant reservation system on the market today. Seatninja works for every restaurant that uses it, optimizing their reservations and their profits while also making their day to day management activities more efficient and easier. Contact us today to see how Seatninja can work for you!

Credit: https://www.getseatninja.com/new-restaurant-software-3-fears-you-have-3-reasons-theyre-wrong/

Grub Hub PRICING being Sued by YUM

info@bringmoreclients.com (Louis Ramirez) — Fri, 12 Jun 2020 15:36:43 GMT

This is a subtitle for your new post

For more information: visit this link

Re-Opening Checklist

info@bringmoreclients.com (Louis Ramirez) — Wed, 10 Jun 2020 16:34:56 GMT

Checklist for Re-Opening your Restaurant

As some states are talking about reopening businesses, restaurants are at the top of many of those lists. If your restaurant is in one of these states, you’ll still have the option to provide takeout and delivery services only if you choose, but the option to welcome dine-in guests back into your restaurant will be available to you as well.

It’s important to note that even if reopening your restaurant is possible, things will not be able to go back to normal from day one – there is staff to bring back or hire, vendors to contact, and preventative measures still need to be taken to protect the health of customers and staff. We’ve compiled a few checklists for reopening and running your restaurant during an active pandemic to help you navigate this uncharted territory.

Restaurant Reopening Checklists

Logistical Reopening Checklist
Contact vendors to see what they have available, when it can be delivered, and if there are any items that they are having trouble getting access to.
Re-evaluate your food costs, P&L statement, and any crucial ingredients that may not be available to you yet, then adjust your opening day menu accordingly.
Ensure your online ordering and takeout/delivery procedures are in place and understood by all employees if you are going to continue to offer them.
Remove tables and bar stools from your dining room so that guests can keep a safe distance from each other.
Clean and sanitize all surfaces in BOH and FOH. (Check out this interview with Mandy Sedlak, food safety and public health manager for Ecolab’s Ecosure division, for proper sanitization methods, EPA-approved cleaners, and more.)
Stock up on gloves, face masks, and other protective gear for staff.

restaurant reopening checklist

Staffing Reopening Checklist

Decide if you want to return to full open hours or continue to operate on a modified schedule. Then think about how much staffing and labor hours you will need, and how you might incrementally adjust that based on demand.
Evaluate who on your staff are your highest performers (your POS should be able to help you with this!). Reach out to those employees to bring them back.
If you need additional hires, take a fresh attempt at your job descriptions, making sure they embody the spirit and ethos of your restaurant. Ask your best employees to recommend someone who might be looking for a job.
Evaluate your training materials and create new ones focused on sanitization, capacity, and online ordering best practices.
Train/retrain staff on any other changes you will be putting in place.
Think about your existing sick leave policy for employees and how you may want to update or communicate changes as you re-open.
Marketing Reopening Checklist
Let your customers know your reopening timeline and communicate any setbacks or changes with them via email, social media, and your website.
Keep promoting gift cards via online ordering and in-house.
Start creating social media images and content you can easily roll out automatically once you’re up and running again to save time.

Marketing Reopening Checklist

Let your customers know your reopening timeline and communicate any setbacks or changes with them via email, social media, and your website.
Keep promoting gift cards via online ordering and in-house.
Start creating social media images and content you can easily roll out automatically once you’re up and running again to save time.

Checklist for Opening Day and Beyond

Limit your capacity for events that bring in large crowds, like trivia nights or live music, so that guests can sit a comfortable distance apart.
Continue to offer mobile ordering and no-contact pickup for guests who are not yet comfortable with dining in.
Continue to be transparent with guests both in-person and online about your menu, dining room logistics, ordering capabilities, and safety measures.
Sanitize tables, chairs, bar top, stools, restrooms, light switches, payment hardware, POS terminals, the host stand, bar, kitchen surfaces and tools, and all other items after every use or as frequently as possible.
Keep the door propped open or sanitize the handle as often as possible to limit contact
Provide hand sanitizer for guests at each table, in the restrooms, at the bar, and on the host stand.
Post signage on tables, the front door, and in the restrooms encouraging guests to sanitize and wash their hands often and be mindful of what they touch and how close they get to other guests.
Encourage your staff to stay home if they are feeling ill.
Encourage guests who do not feel well to order delivery or takeout instead of dining in.
Create a crisis management plan based on what you’ve learned so that you are better prepared for if or when something like this happens again.

Looking Ahead at Restaurant Recovery
While the above checklists are recommendations, as we look to other countries that have controlled their outbreaks and reopened, there are behaviors that have become the new normal for restaurants and other public places which could also become commonplace in the US.

Temperature checks and tracking disclosure forms for staff and guests.

Limited number of people allowed within a certain amount of space, as low as 50% of your regular capacity.
Readily available hand sanitizer, gloves, and protective gear.
Mask-wearing could become more commonplace in the US as it is in many Asian countries.
Takeout and delivery will continue to be a popular option even as people become more comfortable with dining out. We don’t know how long it will take for restaurants to return to a “normal” level of sales and foot traffic, so it’s important to continue to think about how to diversify your revenue streams through supplies, merchandise, gift cards, cocktail delivery, cooking classes, and more.

Written by: Reopening Checklist: Get Your Restaurant Ready to Welcome Back Dine-in Guests When the Time is Right Stephanie Resendes

Your customers are watching

info@bringmoreclients.com (Louis Ramirez) — Wed, 10 Jun 2020 11:49:57 GMT

Losing Sales? Google reviews shared

Tips: Use Contactless Payments

Train: Daily, Your employees need to be conscience of their conduct.

BOTTOM LINE: A single bad review could cost you $3,750. to $15,000. or more. The more bad reviews, the higher the losses. The good news is that you can minimize the damage by understanding one simple concept:

Can a Google review be removed ?

The short answer is no, but there's more!

Unfortunately, there is no current method to remove negative reviews from Google, Yelp, TripAdvisor, or the other major review platforms.Feb 14, 2020

Restaurant Rapid Recovery 1

info@bringmoreclients.com (Louis Ramirez) — Wed, 03 Jun 2020 19:52:42 GMT

Series of Webinars: Provided by SBDC CA

SESSION 1 WEBINAR - First of a series of Webinars

SBDC in Orange county completed a webinar helping Restaurants with information on compliance and re-opening. Click on both links and obtain your information.

Restaurant: Before Opening
Restaurant: After Opening
Be Prepared to Adapt
Take out and Delivery
Employees
Marketing
Operations Service Options
Financials
Prepare for the Future

SESSION 2 WEBINAR - Informative information regarding Vendors - Food - Specialty Purveyors

To-Go Meals

info@bringmoreclients.com (Louis Ramirez) — Wed, 03 Jun 2020 19:28:35 GMT

Now that Restaurants are Re-Opening TO-GO

It's important for Restaurants to adapt to the New Norm, Test and market their To-Go menus. This webinar was hosted by RESTAURANTS RISE 2 experts speak on the Subject: Menu Solutions for To-Go Meals

COMPLIANT BUSINESS PARTNERSHIP COVID-19

info@bringmoreclients.com (Louis Ramirez) — Thu, 14 May 2020 17:53:04 GMT

APPLY NOW: BUSINESSES WITH 1-100 EMPLOYEES

PROGRAM OVERVIEW – COVID-COMPLIANT BUSINESS PARTNERSHIP PROGRAM

The County of San Bernardino is committed to rebuilding and sustaining a high quality of life for its residents and businesses.

To support our local small businesses and help ensure ongoing compliance with State and County Health orders and direction, San Bernardino County is implementing the COVID Compliant Business Partnership Program.

This program has two components.

Funding of $2,500 for eligible Small Businesses with 1-100 employees

Support and Partnership for ALL eligible County businesses who wish to become a COVID Compliant Business Partner

This program will support our local small businesses by reimbursing and/or offsetting costs and impacts directly related to complying with COVID-19 related business protocols and providing support to all eligible County businesses who apply for the program.

Prior to receiving funding, San Bernardino County small businesses must demonstrate compliance with State/County public health orders, and incorporate safety and social distancing practices and measures in their business operations.

Total funding available for this program is $30,000,000. Eligible businesses, per qualifying location, can receive up to $2,500. Deadline for Application: August 31, 2020

Dine-In Ordering feature for our Consumer Mobile App.

info@bringmoreclients.com (Louis Ramirez) — Thu, 14 May 2020 17:00:08 GMT

You asked for it and we listened!
The groundbreaking feature will allow customers to go to a restaurant, enter their table number, and then order and pay at the table, without ever having to touch a menu or a credit card.

Restaurant operators are still trying to figure out how to adapt their business models to address coronavirus concerns, even as many states begin lifting restrictions, and this is the game-changing technology they need to both go contactless and promote social distancing while dining-in. It’s not just a temporary solution, either.

While many restaurants have experimented with table kiosks, the hardware is expensive and does nothing to stop the spreading of germs. In contrast to table kiosks, our Dine-In solution requires no extra hardware beyond their POS system, and is 100% contactless. We fully expect this to be a huge part of the long-term future for restaurants, as consumers flock to the conveniences of contactless payments and restaurants see first-hand the substantial cost savings in hardware and labor. D ue to the urgency and need for this product, we will launch during Beta, meaning you will be able to get clients set up with this new feature ASAP.

Be on the lookout for more details coming soon!

Remove GrubHub, Door Dash and Slice from your GMB listing

info@bringmoreclients.com (Louis Ramirez) — Sun, 05 Apr 2020 14:28:59 GMT

Restaurant Owners take control of 3rd party listings on your google my business

Door Dash contact information to remove from your Google Listing Door Dash remove unwanted listing for my restaurant online order delivery Google My Business

Contact DoorDash by calling 855-222--8111, select option 3 and ask them to remove your listing. Be careful the customer service person repeats your business telephone number as it’s listed on Google My Business. In some calls the person appears not to collect information as they don’t repeat it to ensure accuracy.

This number can be reached 24 hours a day, seven days a week.

SliceLife contact information to remove from your Google Listing

SliceLife remove unwanted listing for my restaurant online order delivery Google My Business

Slice can be reached at 888-974-9928 and ask for Partner Development. SlifeLife will ask for an email, and they will confirm removal. Be certain the person repeats your email address for accuracy.

Seamless, unit of GrubHub contact information to remove from your Google Listing

Seamless restaurant delivery remove from restaurants' Google My Business listing

A unit of Grubhub, Seamless appears tends to appear less on Google My Business listings. Call Seamless at 877-585-7878 if a link appears on your Google My Business listing. Do not presume removing a GrubHub listing also removes Seamless.

GrubHub contact information to remove from a restaurant’s Google My Business account.

Removing GrubHub from your restaurant’s Google My Business account

GrubHub restaurants delivery remove restaurant Google My Business listing

GrubHub provides a telephone number to remove a restaurant from Google My Business. Give them a call at 877-585-7878. In general Pegasus Ventures sees fewer examples of this company adding links to a Google My Business listing.

Google My Business

Google My Business representatives may, at first, deny any ability to change unwanted links on a restaurant’s Google My Business listing. Pegasus Ventures suggests, first, exhausting efforts with the third party delivery services before contacting Google My Business.

Escalate those calls to a supervisor.

Exhausting efforts with the third party delivery services helps as the services get access to a restaurant’s Google My Business listing through Google, itself. We believe a requirement exists, with Google, for the third party delivery services to respond to restaurant owners when asked to remove a listing. It stands to reason some process exists at Google My Business Customer service to take concerns back to the third party delivery service when they fail to comply with a restaurant’s request

Opt out of Online Food Order Links:

https://support.google.com/business/contact/business_food

LEGAL removal:

https://support.google.com/legal/contact/lr_legalother?product=googlemybusiness

https://support.google.com/business/answer/10842217#zippy=%2Cmanage-third-party-providers-custom-ordering-links%2Cset-a-preferred-online-order-provider%2Cremove-a-specific-third-party-provider

Don't use 3rd Party Cannibals!

info@bringmoreclients.com (Louis Ramirez) — Sat, 28 Mar 2020 17:29:55 GMT

3rd Party Online Order are they Cannibals?

Wes Garrison Mano Behera • 2 years ago

You can't get rid of these links EVEN WHEN YOU CANCEL those services, and they show up even if you have NO RELATIONSHIP with DoorDash or GrubHub.

Read the full post here: https://thedigitalrestaurant.com/google-my-business-adds-order-ahead-reservations-link-for-restaurants/

Verify your business

info@bringmoreclients.com (Louis Ramirez) — Wed, 12 Feb 2020 17:51:35 GMT

GMB verification process

Verify your business

https://support.google.com/business/contact/bulk_verification?ctx=awf

Report Fake / Spam Google My Business profiles

info@bringmoreclients.com (Louis Ramirez) — Wed, 12 Feb 2020 17:46:38 GMT

A new tool to report spam or fake GMB profiles

If you come across misleading information or fraudulent activity on Google Maps related to the name, phone number, or URL of a business, you may use this form to submit a complaint. Complaints submitted through this form will be reviewed in accordance with our guidelines for representing businesses on Google Maps.

Note: We cannot guarantee that any action will be taken on your complaint after you complete and submit this form. After we receive your complaint, you will not be updated on its status.

If your complaint is not related to fraudulent activity on the name, phone number, or URL of the business, we will not be able to review your complaint. Please use these steps to report problems for all other Google Maps features.

If you simply need to correct an incorrect business name, phone number, or URL, do not use this form. Use these steps to correct the information instead.

GMB Posts help you

Wed, 12 Feb 2020 17:43:40 GMT

GMB posts for local business

Post types

Each post type provides your audience with specific details and allows you to add an action button to your post.

What's new: Provide general information about your business. You can include a photo/video, description, and an action button. For example, a restaurant can make a post to promote a new menu item.

In some countries, Google My Business may also provide automatically suggested posts based on your 4- or 5-star customer reviews. You'll see these suggestions when you sign in to Google My Business, or through email notifications.

Events: Promote an event at your business. Events require a title, start/end dates and time. If there aren’t start or end times, then the system will default to 24 hours on the date it's posted. These posts may also include a photo, video, description, and an action button. For example, a bookstore may advertise a local author's book signing or a book club meeting. Events that meet certain criteria may also show on the Overview tab of the Business Profile to make them more prominent to customers.

Offers: Provide promotional sales or offers from your business. Offers require a title, start/end dates and times. A "View offer" action button is automatically added to the post. You can also include a photo, video, description, coupon code, link, and terms and conditions with the post. For example, a pizza parlor may advertise 20% off large pizzas for a week. Offers appear near the top of the Business Profile on Google Search and Maps. They also appear with all other posts in the Updates tab.

Products: You can use the product posts to add products that will appear in your Product tab. You can manage the product entry in the Product Editor.

Important: The product post doesn't create a post to share.

https://support.google.com/business/answer/714-553-5819?hl=en

Quality Images per Google Best Practices

info@bringmoreclients.com (Louis Ramirez) — Wed, 12 Feb 2020 17:22:22 GMT

This is a subtitle for your new post

Include descriptive titles, captions, filenames, and text for images

Google extracts information about the subject matter of the image from the content of the page, including captions and image titles. Wherever possible, make sure images are placed near relevant text and on pages that are relevant to the image subject matter.

Likewise, the filename can give Google clues about the subject matter of the image. For example, my-new-black-kitten.jpg is better than IMG00023.JPG.

https://support.google.com/webmasters/answer/714-553-5819

Vision AI https://cloud.google.com/vision

Restaurant Related and Review Sites

Wed, 12 Feb 2020 16:16:45 GMT

This is a subtitle for your new post

Urbanspoon

OpenTable

Restaurantica

Dine

MenuPages

Gayot

Facebook

Yelp

Urbanspoon

TripAdvisor

AllMenus

https://www.google.com/search?q=Authoritive+sites+for+restaurants&rlz=1C1CHBF_enUS871US872&oq=Authoritive+sites+for+restaurants&aqs=chrome..69i714-553-5819j1j1&sourceid=chrome&ie=UTF-8

Locations with "LIVE Sites"

info@bringmoreclients.com (Louis Ramirez) — Mon, 04 Nov 2019 02:37:47 GMT

Here are a few examples for you to view

Local Restaurants in Southern California beginning to take a bite out of paying 3rd party their commissions on their own clients. Why would you allow your clients to continue to order from companies taking up to 18% commissions?

You play a flat fee, a fixed cost and benefit with the increased cash flow (keeping your profit margins)

Contact me today!

Features of the Online Ordering system

info@bringmoreclients.com (Louis Ramirez) — Mon, 04 Nov 2019 02:06:42 GMT

Your Restaurant ONLINE ORDERING SYSTEM

We are ready to help you keep more cash flow in your business.

We guide you in all areas including: Submission to directories (e.g. Google My Business, Yelp)

Helping restaurants to sell more has never been more simple by implementing your Facebook page setup & moderation of Google adwords & Facebook ads

Tips & Secrets for Restaurant Menus

info@bringmoreclients.com (Louis Ramirez) — Sun, 20 Oct 2019 00:25:50 GMT

Tips & Secrets That Will Boost
Your Restaurant Sales

Download this free E-Book that will give you Tips & Secrets That Will Boost Your Restaurant Sales

Online ordering reshaping the Restaurant Industry!

Sun, 20 Oct 2019 00:15:28 GMT

US Restaurant Industry being reshaped!

Get on board today with Online + Orders

Make the most of the season by following these simple guidelines

info@bringmoreclients.com (Louis Ramirez) — Sun, 20 Oct 2019 00:11:29 GMT

The new season is a great reason to make and keep resolutions. Whether it’s eating right or cleaning out the garage, here are some tips for making and keeping resolutions.

Make a list

Lists are great ways to stay on track. Write down some big things you want to accomplish and some smaller things, too.

Check the list regularly

Don’t forget to check in and see how you’re doing. Just because you don’t achieve the big goals right away doesn’t mean you’re not making progress.

Reward yourself

When you succeed in achieving a goal, be it a big one or a small one, make sure to pat yourself on the back.

Think positively

Positive thinking is a major factor in success. So instead of mulling over things that didn’t go quite right, remind yourself of things that did.

Keep in touch with site visitors and boost loyalty

info@bringmoreclients.com (Louis Ramirez) — Sun, 20 Oct 2019 00:11:29 GMT

There are so many good reasons to communicate with site visitors. Tell them about sales and new products or update them with tips and information.

Here are some reasons to make blogging part of your regular routine.

Blogging is an easy way to engage with site visitors

Writing a blog post is easy once you get the hang of it. Posts don’t need to be long or complicated. Just write about what you know, and do your best to write well.

Show customers your personality

When you write a blog post, you can really let your personality shine through. This can be a great tool for showing your distinct personality.

Blogging is a terrific form of communication

Blogs are a great communication tool. They tend to be longer than social media posts, which gives you plenty of space for sharing insights, handy tips and more.

It’s a great way to support and boost SEO

Search engines like sites that regularly post fresh content, and a blog is a great way of doing this. With relevant metadata for every post so search engines can find your content.

Drive traffic to your site

Every time you add a new post, people who have subscribed to it will have a reason to come back to your site. If the post is a good read, they’ll share it with others, bringing even more traffic!

Blogging is free

Maintaining a blog on your site is absolutely free. You can hire bloggers if you like or assign regularly blogging tasks to everyone in your company.

A natural way to build your brand

A blog is a wonderful way to build your brand’s distinct voice. Write about issues that are related to your industry and your customers.

Tips for writing great posts that increase your site traffic

info@bringmoreclients.com (Louis Ramirez) — Sun, 20 Oct 2019 00:11:28 GMT

Write about something you know. If you don’t know much about a specific topic that will interest your readers, invite an expert to write about it.

Speak to your audience

You know your audience better than anyone else, so keep them in mind as you write your blog posts. Write about things they care about. If you have a company Facebook page, look here to find topics to write about

Take a few moments to plan your post

Once you have a great idea for a post, write the first draft. Some people like to start with the title and then work on the paragraphs. Other people like to start with subtitles and go from there. Choose the method that works for you.

Don’t forget to add images

Be sure to include a few high-quality images in your blog. Images break up the text and make it more readable. They can also convey emotions or ideas that are hard to put into words.

Edit carefully before posting

Once you’re happy with the text, put it aside for a day or two, and then re-read it. You’ll probably find a few things you want to add, and a couple more that you want to remove. Have a friend or colleague look it over to make sure there are no mistakes. When your post is error-free, set it up in your blog and publish.

Local Restaurant Owner

Turn your last 15 Reviews into a Simple Growth Plan

Marketing and POS are pitched, but few address the real issues hurting sales and repeat visits.

What’s happening

Why it matters: Increase sales or decrease costs

Increase Sales

Decrease Costs

The full solution: Reviews → Google → Systems → POS

1) Review Intelligence (15-Review Snapshot)

2) Google Business Profile Fixes (Visibility + Trust)

3) Review Engine (Make reviews predictable)

4) POS & Tech Stack (only if it’s a fit)

3 actions to take this week

Action 1 — Pull your last 15 reviews and highlight patterns

Action 2 — Respond to the last 10 reviews (the right way)

Action 3 — Make one visible improvement customers will notice

Mini-math: why reviews pay you back fast

Sources

Want the same snapshot report and plan?

The Real Cost of "Convenience"

Why You’re Paying to Be Patient:

﻿

Every restaurant wants more online orders.

The Real Cost of “Convenience”

The Online Orders ROI Calculator

The 1st Party Advantage

The ROI Mindset

Ready to Reclaim Control?

Door Dash's Win = Your Wake-Up Call

DoorDash Just Proved Why You Need to Own Your Online Ordering Channel

How DoorDash’s Success Comes at a Cost to Restaurants

The Shift: From Third-Party Dependence to First-Party Control

A Real Look at the Numbers

The Bigger Picture: Customer Ownership = Long-Term Profit

What Smart Restaurant Owners Are Doing Now

Ready to Take Back Control?

1 % Increase can help

See what an increase in retention could do for your business

Most restaurants already have the tools - POS, loyalty, online ordering - but not the insights.

Even a 1% increase in customer retention can lead to thousands in extra monthly revenue.

California Junk Fee Law SB478

#HiddenFeesUncovered

Ensuring Visa Regulation Compliance

﻿ with Cash Discount Program

CA & VISA Compliance with Cash Discount

How much are you paying for each swipe?

Merchants should ask, How Much is that costing me?

Restaurant Website

Instantly Create Your Restaurant's Online Presence

No Coding Skills?

﻿ No Problem.

Customize Your Design with Ease

Loyalty - Overview

Boost your dining game with a restaurant loyalty program

Effective Rate Calculator

What is an Effective Rate

Kiosk

Discover the Ultimate Kiosk Experience - Unleash the customer experience!

Customizable self-ordering kiosk to improve your customer experience while reducing costs

3D View

Per Visa "Surcharge is not the same as a Cash Discount"

Visa Compliance: Credit Card Cost Clarified

Restaurants: Ensure Compliance with SkyTab POS

Visa explanation of Cash Discount vs. Surcharge

State of California explanation of Surcharge and Cash Discount

MENU Example: Cash Discount vs Dual Pricing

SkyTab powered by Shift4

Stay Compliant: Don't be caught! Avoid Fines with Proper Surcharge Practices

Compliance Alert: Avoid Penalties, Protect Your Business

Ensuring Visa Regulation Compliance with SkyTab's Cash Discount Program

Is your Business Surcharging correctly?

Visa Compliance Regulations

Add your title here

Visa Approved Signage

Customer Display

Customer Display Video

Jobs Down

Number of the week Despite strong sales growth since the pandemic, the number of fast-food jobs hasn't actually recovered, according to the U.S. Bureau of Labor Statistics.

Two lucky restaurants will WIN: 20k + Coaching + POS

Share Your Incredible Story in a Video!

with Cash Discount Program

No Problem.

Google to offer

Unique Waitlist capabilities for Restaurants